These general terms and conditions (hereinafter, the "Terms and Conditions") govern the relationship between the users of the website www.live.aapolo.com (hereinafter, the "Users") and the Argentine Polo Association, owner of the website "aapolo.com" (hereinafter, THE ORGANIZATION and the website shall be indistinctly referred to as the "Site").
1. Description of the Site
1.1. The Site contains information about the event called Triple Crown (hereinafter, "TRIPLE CROWN"), information about the participating teams, which may be accessed by all Users browsing the Site.
Through the Site, Users may access and use audiovisual content such as videos, images and sound. In some cases, the material will be hosted on third party sites.
1.3. Users may purchase their access to the digital content of the Event, as defined in clause 5 of these Terms and Conditions (hereinafter, the "Tickets") through the Site. The Tickets will have the following modalities: ticket for all Triple Crown matches that are broadcasted from live.aapolo.com, ticket for two Triple Crown Tournaments, ticket for one Triple Crown Tournament, ticket for a package of matches of one or more Tournaments, ticket for a combination of specific matches and ticket for a specific match.
2.1. Any interested party may freely browse the Site and view its informational content without registering (hereinafter, the "Visitor User"). However, the Visitor User shall not be able to access exclusive content of the Site.
2.2. The User who wishes to access exclusive material about the Event must register by following the procedure detailed in these Terms and Conditions (hereinafter, the "Registered User").
2.3. In order to browse the Site, all Users must know and accept the Terms and Conditions and comply with all the provisions that comprise it.
2.4. The rights and obligations regulated hereunder, and where reference is made generically to Users, shall be understood as referring to Visiting Users and/or Registered Users, as the case may be and according to the context.
3. Capacity of Users
The Site may only be accessed and used by those who, in accordance with the legislation in force in their place of residence, have the legal capacity to contract.
4. Registration Procedure. Purchase of Tickets
4.1. The User who wants to access exclusive material about the Triple Crown must register in order to verify his/her identity and contact information. Registration is required to purchase Tickets.
4.2. The User declares and guarantees that all the information provided for the purpose of registration is true and complete and undertakes to keep it updated. In this regard, the User undertakes to hold the Site harmless and free and exempt from any liability for any penalty and/or claim and/or damage and/or harm that may arise as a result of the breach of the aforementioned declaration and guarantee.
4.3. The User shall define the access credentials, consisting of a combination of user name and password, which will allow him/her to access the Site (hereinafter, the "Access Credentials"). The Access Credentials are personal and non-transferable, and the User must prevent third parties from accessing them, it being understood that any action carried out on the Site using his/her Access Credentials will be imputed to the User. If the User notices that his/her Access Credentials have lost their confidential nature and/or are being used by third parties, he/she must immediately inform the Site by sending an e-mail to the following addresses: firstname.lastname@example.org, email@example.com.
4.4. The User may purchase Tickets by choosing one of the payment methods provided on the Site. The processing of the payment is external to the Site and will depend on the means of payment chosen by the User, as well as the security validations in relation to such means of payment. The Site will confirm the purchase based on the information provided by the means of payment chosen by the User. The Site assumes no responsibility for the operation of the means of payment chosen by the User and is not a party to the relationship between the User and such means of payment.
4.5. The Site may reject any registration request or cancel a previously accepted registration if it considers that the User has violated any of these Terms and Conditions, without giving rise to any rights on behalf of the User.
4.6. The Site will use the information provided by the User in order to allow the User to use the Site and access the contents of the Event, if applicable, as well as to send the User - provided that the User has authorized it - information of interest related to the Event.
5. The Event
TRIPLE CORONA is the digital version of the polo tournament that will take place during September 2023 until approximately December 2023 inclusive (hereinafter, the "Event").
5.2. The Event will be broadcasted via streaming through the Site.
5.3. Only Registered Users who have purchased Tickets for the Event will be able to access the Event, and they will be able to do so under the terms and conditions set forth for each type of Ticket in clause 1.3.
5.4. The main moments of the Event, at the Site's discretion, shall be available on the Site until August 31, 2024, for access by Users who have purchased Tickets.
5.5. The reproduction, storage, recording and/or transmission and/or retransmission of the Event by any means, including but not limited to software that allows capturing and/or recording screens, as well as external recording or filming devices, is strictly prohibited. Nor may Users carry out streaming of the contents of the Event through their own or third party channels.
5.6 The tickets acquired by each User shall be in Subscription format, which shall be valid until August 31, 2024, regardless of the time at which they were acquired.
6. Technical Conditions
6.1. To access and use the Site, a device with Google Chrome, Internet Explorer, Firefox and Safari web browsers, up to the latest versions available, and an Internet connection with a speed described in point 6.3. according to the type of content is required.
6.2. To access the Event, the User must have a stable Internet connection, with sufficient speed to view streaming content in high quality. The User understands that if he/she does not have this, or if his/her connection suffers interruptions or outages, this could affect his/her ability to view the Event and/or the viewing quality of the Event.
6.3. The availability of content in high definition (HD), ultra high definition (Ultra HD) and high dynamic range (HDR) depends on your internet service and the device in use. Not all content is available in all formats, such as HD, Ultra HD or HDR. The default playback settings on cellular networks exclude HD, Ultra HD and HDR content. The minimum connection speed for SD quality is 3 Mbps. However, we recommend a faster connection to improve video quality. A download speed of at least 5 Mb/s per stream is recommended to receive HD content (defined as 720p or higher resolution). A download speed of at least 25 Mb/s per stream is recommended to receive Ultra HD content (defined as 1080p or higher resolution) and HDR content. The time it takes to start viewing Event content will vary depending on a number of factors, including your location, the bandwidth available at the time, the content you have selected, and whether your device settings are correct for the Event.
INTERNET SPEED REQUIRED BASED ON CONTENT TYPE
- 0.5 megabits per second: broadband connection speed required
- 1.5 megabits per second: recommended broadband connection speed
- 3 megabits per second: recommended speed for SD-quality content
- 5 megabits per second: recommended speed for HD quality
- 25 megabits per second: recommended speed for Ultra HD quality
2D Site and Event Content can be viewed with the following browsers up to their latest available versions: Google Chrome, Internet Explorer, Firefox and Safari. The VR or 360° content of the Site and/or the Event will be compatible with all browsers that allow playback in players with MPEG-DASH encoding.
6.4. Access to the Site and/or the purchase of a Ticket does not include Internet connection facilities, which shall be at the sole cost and expense of each User.
6.5. The technical requirements may be updated by the Site at any time.
7.1. The Site complies with all the principles and obligations set forth in the Personal Data Protection Law No. 25.326 and complementary regulations (hereinafter, the "Personal Data Protection Regulations"). In particular, the Site undertakes not to use and/or disclose the User`s personal data to third parties -except with the User`s consent or within any of the legal exceptions for obtaining such consent-, and to comply with the principles of quality, purpose, confidentiality and security of the Personal Data Protection Regulations.
7.2. The Site undertakes to take all necessary measures to ensure the security of the User's personal data, including the prevention of unauthorized or unlawful processing, accidental loss, destruction or damage to such personal data. Likewise, the Site undertakes to take all necessary measures to ensure that any person having access to the User's personal data will treat them in accordance with this clause.
7.3. The Site may share Users' personal data with the sponsors of the Event only for advertising purposes under the terms and conditions set forth in Article 27 of Law No. 25,326.
7.4. The Site shall not automatically collect the User's personal data. The Site may only automatically collect dissociated and statistical information on the use of the Site by Users.
7.5. The Site contains cookies. Cookies are small pieces of data stored in the User's browser that are used solely to enhance the experience of interacting with the Site. Users can delete or disable cookies from their browser settings, but this may prevent them from accessing some of the sections of the Site or modify their experience with the Site.
7.6. The Site's personal data collection forms contain the provisions required by the Personal Data Protection Regulations, in particular with regard to informed consent. The owner of the personal data is responsible for the truthfulness and accuracy of the information provided therein, and assumes responsibility for keeping such information up to date. The Site may use specific validation measures in the forms to verify that (i) they are not completed in an automated manner and without direct and immediate intervention of the User and (ii) the User meets the requirements or possesses the necessary qualities to register and/or provide the required personal data.
7.7. In no case shall the Site automatically collect or require the User to provide sensitive data.
7.8. The Site will keep the information collected while the relationship with the User is in force, and for a period of 3 (three) years thereafter, solely for accounting and/or legal purposes.
7.9. If the User would like to exercise the right to access, rectify, delete or update his/her personal data, he/she must send an e-mail to the Site. The communication must be sent to the e-mail address firstname.lastname@example.org and email@example.com and shall be deemed to have been received only if the Site replies to the e-mail confirming receipt. In the event that the User is unable to send an email under the terms indicated, he/she may send a communication to +54911 60576819 via the Whatsapp app.
7.10. The Agency for Access to Public Information, in its capacity as the Supervisory Body of Law No. 25,326, has the power to address complaints and claims filed by those whose rights are affected by non-compliance with the rules in force regarding the protection of personal data.
8. Notifications and communications
8.1. In order for Users to contact the Site, communications sent to the e-mail address firstname.lastname@example.org and email@example.com shall be considered valid. Notifications sent by e-mail shall be considered received only if the Site responds to such e-mails confirming receipt from one of them.
8.2. Notifications and communications sent by the Site to the e-mail address reported by the Registered User shall be considered effective and fully valid. Likewise, communications consisting of notices and messages inserted in the Site, which are intended to inform Users of a certain circumstance, shall be considered effective.
9. Intellectual Property
9.1. All content on the Site is the exclusive property of the Site and/or third parties who have granted the corresponding rights to the Site. By way of example only, the content shall be understood to include images, videos, photographs, designs, graphics, sounds, data compilations, trademarks, names, titles, designations, distinctive signs, and any other material accessible through the Site (hereinafter, the "Content").
9.2. The Site reserves all rights to the Content and does not assign or transfer to the User any rights to its intellectual property. Consequently, its reproduction, distribution and/or modification must be expressly authorized by the Site, under penalty of being considered an unlawful activity in violation of the intellectual property rights of the Site.
9.3. The intellectual property rights regarding the criteria for the selection and/or arrangement of the Content on the Site correspond exclusively to the Site, and the User is strictly prohibited from using the Content, categories and/or any information on the Site for any purpose other than that provided for in the Terms and Conditions.
9.4. Under no circumstances may the User download the content of the Site. The Site reserves all rights to the Content, and does not assign or transfer to Users any rights to its intellectual property. The improper use and total or partial reproduction of the aforementioned content is prohibited.
9.5. No authorized use of the Content shall imply the authority of the authorized to distort, modify or alter it in any way. Any activity of automatic collection of information from the Site (including but not limited to web scraping) will be considered a violation of these Terms and Conditions.
9.6. All intellectual property rights in the Event are owned by the Site and/or third parties with whom the Site has entered into appropriate licensing agreements.
9.7. The Triple Crown and other trademarks that may be displayed at the EVENT, as well as their logos, are the exclusive property of their owners and may not be used by Users.
10. Links to other sites
The Site may contain links referring the User to other websites. The Site assumes no responsibility whatsoever for the content of third-party websites that may be accessed through the Site. In addition, the existence of a link between the Site and a third-party website in no way implies that the Site approves or endorses the content of that site.
10.2. The Site is not responsible for the unavailability of such external sites, nor is it responsible for reviewing, monitoring or approving any content, advertising, products or other materials available or accessible through such third party sites.
10.3. Access to the content of third party sites shall be subject to compliance with the terms and conditions governing such third party sites.
11. Procedure for complaints of identity theft and / or violation of intellectual property rights and / or trademarks of third parties
11.1. Identity Theft
11.1.1. If a User considers that another User has illegitimately used his or her personal data, he or she should make the corresponding report to the following e-mail addresses: firstname.lastname@example.org and email@example.com .
11.1.2. Within 10 (ten) days of receiving the complaint, the Site will analyze it and, if necessary, will request the User to provide any additional information it deems necessary.
11.1.3. Users agree that in case of being reported for identity theft, while the analysis of such a report lasts, the Site may temporarily suspend access to their account.
11.1.4. If the Site considers that an illegitimate use of personal data has been verified, it may cancel the account of the reported User.
11.2. Intellectual property and/or trademarks
11.2.1. If a User considers that any content violates his or her intellectual property rights and/or has illegitimately used a trademark, he or she must report it to the e-mail address firstname.lastname@example.org and email@example.com .
11.2.2. Within 24 (twenty-four) hours of receiving the complaint, the Site will analyze it and, if necessary, will request the User to provide any additional information it deems necessary.
11.2.3. In the event that the Site verifies the reported unlawfulness, it may remove the content.
12.1. The administration of the User's Access Credentials is the sole responsibility of the Site.
12.2. The Site shall make its best efforts to prevent situations of illegitimate use of personal data of third parties.
12.3. In no event shall the Site be liable for loss of profits, loss of data, loss of chance, moral damage, physical damage or for any mediate and/or causal consequences, punitive damages or of any other nature.
12.4. The Site shall not be liable for malfunction, impossibility of access or poor conditions of use of the Site due to the use of inadequate equipment, interruptions related to Internet service providers, saturation of the Internet network and/or for any other reason.
12.5. Except in the case of wilful misconduct of the Site as determined by a final judgment of a competent court, the amount to be paid by the Site as compensation of any kind for damages caused to the User and/or third parties due to the use of the Platform shall not exceed the price of the Ticket purchased.
13. Management and control over the Site
13.1. Reserved Powers / 13.1.1.
13.1.1. The Site reserves all powers of control and management over the Content. Consequently, it may make any changes and modifications it deems appropriate at its sole discretion, may add, alter, replace or delete any of the services or contents of the Site at any time and may also stop sending exclusive content to Registered Users at any time and at its sole discretion.
13.1.2. In particular, the Site reserves the right to control, edit, partially or totally delete any activity and/or Content. Said power is based on the Site's management powers, and its exercise shall not be subject to any justification or cause, and in all cases said exercise shall be reserved to the Site's discretion and will.
13.1.3. The Site may modify these Terms and Conditions at any time, it being understood that the changes shall be effective as of their publication. / / 14.
14. Use of the Site
Users must use the Site in accordance with the provisions set forth in these Terms and Conditions and with the instructions contained in the Site; with the legal system to which they are subject due to the place, the persons, or the matter in question, considered as a whole; and according to the guidelines of conduct imposed by morality, good customs and due respect for the rights of third parties.
15. Prohibited Use of the Site
15.1. It is strictly forbidden to use the Site and/or the Contents with the purpose of damaging the rights of third parties or contravening the legal order, as well as any activity that constitutes an offensive practice to morality and good customs.
15.2. In particular, it shall be considered as prohibited use any activity that:
Is offensive to the most personal rights of individuals, with special reference to the right to honor, dignity, privacy, not to be subjected to discriminatory treatment, health, image, and free expression of ideas; with absolute independence of the legal body where such rights acquire recognition.
Infringe the intellectual property rights of third parties.
Has inappropriate content.
Aims to violate the security and / or the normal operation of the Platform or third parties.
Induces, instigates or promotes criminal, illicit, dysfunctional or morally reprehensible actions, or constitutes a violation of intellectual property rights of third parties.
Incorporates any form of advertising or commercial purpose.
Aims to collect information from third parties in order to send them advertising or propaganda of any kind or type.
15.3. Control measures
Without prejudice to the legal actions that may be taken by the Site or third parties, when the use of the Site, carried out by a User may be referred to as a prohibited use, the Site will take the measures it deems appropriate at its sole discretion, being able to suspend or prevent access to the Site, and without any prior notice.
16. Termination of Access
The Site may, in its sole discretion, temporarily or permanently suspend a Registered User's account without prior notice to the Registered User and without cause, in which case all information related to the account will be deleted.
17.1. The records emanating from records of the Site, whatever the support of such records (including but not limited to electronic, magnetic, optical records, etc.) shall constitute sufficient and conclusive evidence of the acts and operations carried out by the User or the Site for the purpose of resolving any dispute that may arise.
17.2. In the event of contradiction between the records emanating from the Site's records and the records emanating from the User's records, the records emanating from the Site's records shall prevail.
17.3. The faith of the Site's records shall subsist until such time as, by a final judicial decision of a competent court, their falsity is judicially declared.
17.4. If the Site is unable to comply with its obligations under these Terms and Conditions due to any force majeure cause, including but not limited to natural disasters, general power outages, lockouts, pandemics, strikes or mandatory regulatory provisions, the Site shall not be considered in default for the duration of the force majeure event.
18. Applicable Law and Jurisdiction
18.1. For all legal purposes in relation to the Site, the legislation in force in the Argentine Republic shall apply.